WEBSITE DISCLAIMER

Welcome to Vendlyy (vendlyy.com), a brand of FASHION QUEEN SERVICE TRADING PRODUCTION COMPANY LIMITED. We are dedicated to providing you with unique, high-quality apparel and a seamless shopping experience. Please read this disclaimer carefully to understand our policies regarding our products, shipping, liability, and other important aspects.

Our Global Footprint & U.S. Operations

Vendlyy is a global brand with a unique business structure designed for creativity and efficiency. Our parent company, FASHION QUEEN SERVICE TRADING PRODUCTION COMPANY LIMITED, is legally registered in Vietnam and serves as our administrative and creative headquarters. This is where our team handles brand management, design, and overall business strategy.

However, to provide our U.S. customers with the best quality and fastest delivery, all of our products are manufactured, fulfilled, and shipped by our professional third-party partners located exclusively within the United States.

This two-location model ensures we can combine innovative global talent with a localized, high-quality production process, giving you the best of both worlds.

Product Disclaimer

Vendlyy operates on a print-on-demand model. We partner with reputable third-party manufacturers and suppliers based within the United States to produce and fulfill our products directly to you.

Because we are not the direct manufacturer, slight variations may occur in color, print placement, or apparel details. While our partners maintain high quality standards, please understand that these minor differences can be a natural part of the custom printing process. If you encounter any significant issues with an item’s quality, please contact our customer support team immediately. We are committed to working with our partners to find a satisfactory solution.

Shipping and Delivery

All of our products are shipped directly to you from our fulfillment partners’ facilities located within the United States.

  • Our estimated total delivery time within the U.S. is 5 to 9 business days, which includes both production and shipping time.

  • Please be aware that we cannot control potential shipping delays caused by factors like carrier issues, extreme weather, or high-volume holiday seasons.

  • As all shipments are domestic within the U.S., you will not be responsible for any international customs duties or taxes.

Limitation of Liability

To the fullest extent permitted by law, Vendlyy and its affiliates, directors, officers, employees, agents, and suppliers will not be liable for any indirect, incidental, or consequential damages resulting from your use of our website, products, or services. This includes, but is not limited to, damages for loss of profits, business interruption, or loss of data.

Our total liability for any claim shall be limited to the purchase price of the product(s) you bought from Vendlyy that are the subject of the claim.

Health and Safety

We strive to ensure our apparel is safe for our customers. However, it is important to follow all care instructions provided on the product pages or labels. Vendlyy is not responsible for any harm, injury, or health issues (such as skin allergies to specific fabrics or inks) that may arise from the use of our products. If you have known sensitivities, we encourage you to review the product descriptions carefully or contact us before making a purchase.

Changes to This Disclaimer

Vendlyy reserves the right to modify or update this disclaimer at any time without prior notice. Any changes will be posted on this page with an updated revision date. By continuing to use our website, you agree to be bound by the most current version of this disclaimer.

Contact Us

For any questions about this disclaimer or our policies, please feel free to reach out.

Company Name: FASHION QUEEN SERVICE TRADING PRODUCTION COMPANY LIMITED

Tax Number: 0311485780

US Address: 778 E. 12TH ST. #2, LOS ANGELES, CA, 90021, United States

Vietnam Office: 2977 National Road 1A, Tan Thoi Nhat Ward, District 12, Ho Chi Minh City, Vietnam

Email: contact@vendlyy.com

Phone: +1(323) 618-1557

Business Hours: Our customer support team is available Monday through Friday, from 8:00 AM to 6:00 PM (Pacific Time, PT), ready to assist you promptly with any inquiries.

Response Time: We aim to respond to all customer inquiries within 1 Business day, ensuring you receive timely, reliable, and professional assistance.